How much does shipping cost?
We offer free worldwide shipping on all orders.

How fast is your U.S. shipping?
Most of our orders are shipped within 2 business days of purchase from our sunny Los Angeles warehouse, pending availability and credit verification. Once your order is shipped, we estimate you will receive your order within 3-10 business days of its ship date , or 2-4 weeks if you are located in Hawaii or Alaska. If you need your item(s) sooner and are within the U.S., please select an expedited shipping option. Shipping times may vary, but rest assured we work our hardest to get you your order as quickly as possible. Any additional shipping costs are nonrefundable.

We do not ship on the weekend or U.S. holidays, and we do not offer Saturday delivery yet.

**Temporary COVID-19 update – For the health and safety of our team, we only have a small and very limited team on-site. We will process all orders as quickly as possible, but there may be delays due to limited staffing

Do you offer overnight shipping?
Yes! We offer overnight shipping for orders within the U.S. You can select Next Day Air for 35.00 USD at checkout. See the chart below for delivery information. This shipping cost is nonrefundable. We do not ship on the weekend or U.S. holidays, and we do not offer Saturday delivery yet.

Do you ship to PO boxes?
We ship to PO boxes, military APO, FPO and DPO destinations. Please select the PO Box checkbox in the Address section during checkout.

Shipping State

For international order

Due to COVID-19 we only ship USA. we will be offer free international shipping after safety.

Do you ship to international PO boxes?
Sorry, we can’t ship to international PO boxes yet. If you entered an international PO box as your delivery address we will reach out to get an alternative address which may delay your delivery.

How much does international shipping cost?

We offer free express shipping for all international order.

 Just note that there may be some taxes and customs charges that you will be responsible. Please note that all international sales are final and we cannot accept returns or exchanges. 

How do I track my international order?
You can track your order here.

Are taxes and duties included in my order total?
Deliveries to some countries are shipped on a DDP (Delivered Duty Paid) basis, which means you will not have to pay these fees separately when your order arrives. No surprises! Duties and taxes are calculated based on the items ordered, your shipment destination and the value of your purchase, and are added to your order total in the shopping cart. Duties and taxes are nonrefundable. If you have any other questions around duties and taxes, let Customer Love know.

This charge is determined by your local customs authority and includes:

• The Sales Tax applied by your country for purchases from the U.S. 

• Duties charged for processing by your country.

Can I ship my order DDU (delivered duty unpaid)?
Deliveries to some countries have the option at checkout to be shipped DDU (Delivered Duty Unpaid). However, we can not guarantee the cost of fees upon delivery. Any duties and taxes paid are nonrefundable.

How fast is your international shipping?
Most of our orders are shipped within 2 business days of purchase from our sunny Los Angeles warehouse, pending availability and credit verification. Once your order is shipped, we estimate you will receive your order within 3-8 business days of its ship date. Shipping times may vary, but rest assured we work our hardest to get you your order as quickly as possible. Please note, we do not ship on the weekend or US holidays.

**Temporary COVID-19 update – For the health and safety of our team, we only have a small and very limited team on-site. We will process all orders as quickly as possible, but there may be delays due to limited staffing. 

Can I get my international order faster?
Right now we do not offer expedited international shipping. However, we ship all international orders via express service so you will receive your order within 3-8 business days, and sometimes quicker!